1. General

 

1.The online store is operated by Moat Farm Barns.

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2.Business registration number:

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3.Business address: Moat Farm Barns, Abbot’s Salford, Evesham, WR11 8UT.

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4.Contact details for support and inquiries: kate@moatfarmbarns.com / 07595041242.

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5.Access to and use of the store constitutes acceptance of these terms and conditions.

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2. Definitions

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•Seller – Moat Farm Barns.

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•Buyer – The guest purchasing products or services through the store.

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•Product/Service – Any physical or digital item, or services offered by the Seller.

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3. Ordering Process

 

1.The Buyer selects the desired products and adds them to the shopping cart.

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2.The order is completed once the Buyer provides the required details and full payment.

 

3.The Seller reserves the right to approve or decline any order for any reason, including lack of stock or payment issues.

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4. Prices and Payments

 

1.Prices displayed in the store are denominated in British GBP.

 

2.Prices include VAT or other applicable taxes.

 

3.Payment method: Credit Card only.

 

4.In the event of a pricing error or technical issue, the Seller reserves the right to cancel the transaction.

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5. Delivery and Shipping

 

1.Delivery method(s): The products will be there upon your arrival at the property.

 

2.Estimated delivery time: Guest’s arrival, unless previously agreed with guest.

 

3.Delivery area: Guest’s rental property.

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4.In case of delay, the Buyer will be notified.

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6. Cancellations and Refunds

 

1.Cancellation policy: The Buyer may cancel the order within 7 days of the date of purchase, unless otherwise required by local law.

 

2.Refunds will be processed within 5 business days using the same credit card used for purchase, unless agreed otherwise.

 

3.Return shipping costs (if applicable) will be borne by the guest.

 

4.Exceptions: Certain products (e.g., perishable goods – food hampers, birthday cakes), may not be eligible for return.

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7. Responsibility and Service

 

1.The Seller is responsible only for defects in the product/service supplied.

 

2.The Seller shall not be liable for indirect damages, loss of profits, or inconvenience caused to the Buyer.

 

 

8. Privacy and Data Protection

 

1.The Seller will use Buyer’s personal data solely for order processing.

 

2.Data retention period: 12 months.

 

3.The Seller complies with local privacy law.

 

4.Contact for privacy inquiries: kate@moatfarmbarns.com / 07595041242.

 

 

9. Governing Law and Jurisdiction

 

1.These terms are governed by the laws of the United Kingdom. Exclusive jurisdiction is vested in the courts of the United Kingdom.